About
Why I Created C.L.E.A.N. Ops Method
Shanita Tyler is a Chicago-based project management professional with a Master of Science in Project Management from Keller Graduate School of Management and a background spanning construction, real estate, and financial operations. Over the course of her career, she's coordinated projects exceeding over $30 million in value — managing procurement, documentation, vendor relationships, and cross-functional teams across industries where things fall apart when workflows aren't clear.
I created C.L.E.A.N. Ops Method to help small businesses level the playing field.
Business owners are often so close to the day-to-day work that it becomes difficult to step back, identify the real operational problem, or understand the impact it is having on the business. Too often, the proposed solution is another tool, software platform, AI system, or employee before the underlying process has been fully understood.
C.L.E.A.N. Ops takes a different approach. We begin by clarifying what is working, identifying what is not, and determining what should be improved before recommending a new solution.
My approach is grounded in experience across gaming, global law, global technology, construction, commercial HVAC, real estate, and accounting. I have worked in roles spanning accounts payable, accounts receivable, staff accounting, project environments, and small-business operations.
Throughout my career, I have helped organizations improve how work gets done by creating standard operating procedures, streamlining financial processes, and replacing inefficient manual systems. In one example, I helped reduce a financial closing process from four to six weeks to two weeks or less, giving the business owner faster access to reliable financial information.
Those experiences shaped a simple belief:
Before you scale a process, you need to understand it. Before you automate it, you need to clean it up. And before you invest in another solution, you need the clarity to make the right decision.
That is the purpose of C.L.E.A.N. Ops Method.
Experience That Shapes the Method
My approach is grounded in decades of experience across small businesses, midsize organizations, and global companies in gaming, law, technology, construction, commercial HVAC, real estate, and accounting.
I have worked across financial operations, accounts payable, accounts receivable, staff accounting, project environments, and small-business operations. That experience has allowed me to see how the same operational problems can appear in very different organizations — from undocumented processes and inconsistent handoffs to outdated systems and information that depends too heavily on one person's memory.
Throughout my career, I have created standard operating procedures, improved financial workflows, and replaced inefficient manual processes. In one example, I helped reduce a financial closing process from four to six weeks to two weeks or less, giving the business owner faster access to reliable financial information.
This cross-industry experience is what allows me to look beyond the surface problem, identify the operational issue underneath it, and help business owners make more informed decisions about what should happen next.
What it's like to work with Shanita
I want every client experience to feel organized, collaborative, and honest. Clients should feel that they are working with someone who takes the time to understand their business, communicates clearly, and approaches each recommendation with care.
My role is not to force a predetermined solution. It is to work alongside the client, identify what will genuinely help, and provide clear guidance they can use with confidence.
I want clients to understand that their success feels like my success. I do not want them to leave with recommendations that simply sound good on paper. I want them to leave with clarity, confidence, and a practical path forward.
Client commitments
I do not recommend tools, automation, AI solutions, or implementation add-ons before completing an audit. Recommendations must be based on a clear understanding of the client's operations rather than assumptions or a predetermined solution.
Communication must remain clear throughout the engagement. Before any work begins, the client and I must agree on the scope, expectations, deliverables, and intended outcome. This helps ensure that the work adds genuine value and reflects what the client actually needs.
I also require consent to meeting transcription when conversations are recorded or transcribed. This creates a reliable record of decisions, protects both parties, and helps reduce misunderstandings throughout the engagement.
Who this is best suited for
C.L.E.A.N. Ops is best suited for business owners who are generating income, are comfortable making the initial investment, and are ready to address the operational issues affecting their business.
They do not need to have every problem fully diagnosed, but they should be able to identify where they are experiencing friction, inconsistency, delays, or inefficiency. Most importantly, they should be prepared to examine the issue honestly, provide the information needed for the audit, and take action on the findings.
When a business may not be ready
A business may not be ready to work with C.L.E.A.N. Ops if the owner is uncomfortable making the required investment, is looking for an immediate done-for-you solution, or expects results without participating in the diagnostic process.
A thorough audit requires time, honest input, and enough information to understand what is actually happening within the business. Owners should be prepared to complete the required questionnaires, participate in the live interview, and provide the context needed to support meaningful findings.
C.L.E.A.N. Ops is designed for business owners who want more than a quick fix. It is best suited for those who are willing to understand the problem before deciding how it should be solved.
Have questions before you get started?
The best next step is a Fit Call. It's a focused conversation to make sure C.L.E.A.N. Ops is the right fit for your business before anything else moves forward.
Prefer to reach out directly? Email us at hello@cleanopsmethod.com